Returns & Exchanges

At JOSEPH, we offer a seamless return process for items in their original condition within 28 days of delivery. We provide complimentary returns for all orders to ensure your shopping experience remains effortless and refined.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place your items in the original packaging, ensuring all designer tags remain attached and the security seal is intact.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off or Collection

  Deliver your package to the nearest authorized courier drop-off point or schedule a complimentary home collection through the portal.